About Me Gary Brown
I am a freelance web designer and PC computer and laptop repair professional. I am based in Plymouth and for repairs I serve a large part of the Southwest of the UK.
I build websites for anyone no matter were they are located.
I carry out Desktop PC and laptop repairs, Network setups and offer a wide range of services from website development to website marketing.
My logo, the bee, reflects my outlook, it is a dedicated worker who strives for the betterment of the hive and queen bee. You, the customer, in my analogy are the queen bee and it is my aim to fix your computer problems so that you can concentrate on other more important things such as running your business or just using your PC hassle free.
I used to work for a bank, please don't hold that against me, I didn't really enjoy it but stuck at it for far too long. The banks had all long since lost they're true customer care attitude and seemed to focus solely on profit. I disagreed with this principle as I saw short term profit gain at odds with sustained customer retention.
I left and started my own business many moons ago primarily designing and developing websites. I believe that customer care and satisfaction forms the core of my business and consequently get a lot of my business through word of mouth marketing.
As I have, from a very young age, always built and repaired PCs I decided to expand my business model to include these services. The demand for these services has increased and this takes up a lot more of my time. Consequently my knowledge of repairs has increased extensively which is why I now offer the "No Fix No Fee" guarantee (please see my Terms and Conditions for details).
I studied for an Honours Degree in Information Technology & Computing and passed with a first, picking up a couple of diplomas in IT and Computing along the way.
Possibly a fifth of my time is now spent on improving and increasing my knowledge of web design, code developments, search engine optimisation techniques and new technologies. Web design is constantly evolving and it is important to keep up to date with changes in both design trends and technology requirements.
On top of all the changes in web development there are all the alterations in software such as Windows 8. There are still a lot of people using Windows 7, Vista and XP but Windows 8 comes pre-installed with most PC's and with it come a whole host of things that can go wrong. My job is to know about them and fix 'em. :)